Food Funds

Are you looking for a way to reward students, staff, faculty, or guests with something special?

• We offer 4 options! 

  • From loading funds on to an existing TCard to simply, a free meal, we are here to help.

Each option is different. Review the below to find out which route you would like to go.
 

Which option is best for you?

Funds added to any TCard for the TCardholder to make purchases wherever TCard funds are accepted. 

Learn More

Cards created and loaded with funds for the cardholder to make purchases wherever TCard funds are accepted. 

Learn More

A specified dollar amount representing the maximum value of the voucher that can be spent in one transaction. The specified dollar amounts are: $5, $10, $15 and $20.

Learn More

How to Purchase 

1. Contact Hospitality & Ancillary Services (hospitality.utm@utoronto.ca) with purchase request
2. Include amount of UTM Gift Dollars you wish to purchase
3. Include FIS payment information or, if paying by other means, arrange a time to make payment
4. Provide us with:
   1. Names
   2. Student / Employee numbers for all recipients
5. Wait for Hospitality & Ancillary Services to confirm UTM Gift Dollars are ready

Please note: UTM Gift Dollars will be added to the assigned TCards within 5 business days

Terms & Conditions

1. Purchases
   1. For UTM Gift Dollars
      1. UTM Gift Dollars can only be accessed using the TCard to which the UTM Gift Dollars are assigned
      2. If the TCardholder has any other funds (e.g. RezFlex Dollars, Campus Value Plan Dollars) attached to their TCard, those funds will be accessed and depleted first before UTM Gift Dollars are accessed to make a purchase
2. Payment
   1. Payment for UTM Gift Dollars can be made by through FIS Internal Transfer
      1. All required FIS payment information must be provided to Hospitality & Ancillary Services prior to UTM Gift Dollars being allocated to TCards 
3. Top-Ups
   1. Payment for funds to be added as UTM Gift Dollars can be made by through FIS Internal Transfer
      1. All required FIS payment information must be provided to Hospitality & Ancillary Services prior to any addition of top-up UTM Gift Dollars 
4. Lost or Stolen Cards
   1. If a TCard containing UTM Gift Dollars is lost or stolen, please visit the Lost TCard? page to suspend your card and for more details
      1. All purchases using UTM Gift Dollars associated with the Lost or Stolen TCard are the responsibility of the TCardholder until the TCard is suspended
      2. If the TCardholder requires a new TCard, then the TCardholder must contact Hospitality & Ancillary Services via email (hospitality.utm@utoronto.ca), after which Hospitality & Ancillary Services will transfer any remaining UTM Gift Dollars from the lost or stolen card to the new TCard within 1 business day
5. Negative Meal Plan Balances
   1. On rare occasions, when the transaction system is offline, purchases may be permitted using UTM Gift Dollars in order to allow continuity of services during unexpected downtime; these purchases are the responsibility of the cardholder
6. Refunds
   1. UTM Gift Dollar Funds are non-refundable and non-transferable

Review the other options

How to Purchase

1. Contact Hospitality & Ancillary Services (hospitality.utm@utoronto.ca) with purchase request
2. Include amount of UTM Gift Cards you wish to purchase
3. Include FIS payment information or, if paying by other means, arrange a time to make payment
4. If being supplied to a group or department, you must include a name & email address for group or department designate
5. Wait for Hospitality & Ancillary Services to confirm the UTM Gift Cards are ready
   • Arrange a time to pick up the order from Hospitality & Ancillary Services Office (DV 3127) during business hours
   • Arrange on-campus delivery via UTM Mail Services (deliveries can be made within 1 business day of confirmation from Hospitality & Ancillary Services that the order is ready)

Please note: 

• UTM Gift Cards require a $20 minimum deposit 
• 10 business days are required to complete the order for UTM Gift Cards

Terms & Conditions

1. Purchases
   • For UTM Gift Cards
     • UTM Gift Card funds can only be accessed using the UTM Gift Card to which they are assigned
     • There is a minimum deposit of $20
     • UTM Gift Card funds cannot be used for purchases through UTM Eats
2. Payment
   1. Payment for UTM Gift Cards can be made by through FIS Internal Transfer
      1. All required FIS payment information must be provided to Hospitality & Ancillary Services prior to UTM Gift Cards being created 
3. Top-Ups
   1. Payment for funds to be added to UTM Gift Cards can be made by through FIS Internal Transfer
      1. All required FIS payment information must be provided to Hospitality & Ancillary Services prior to any addition of top-up funds to UTM Gift Cards
4. Lost or Stolen Cards
   1. If a UTM Gift Card is lost or stolen, then the UTM Gift Card designate must contact Hospitality & Ancillary Services via email (hospitality.utm@utoronto.ca) to suspend the card
      1. All purchases using a UTM Gift Card are the responsibility of the UTM Gift Card designate until the UTM Gift Card is reported lost or stolen to Hospitality & Ancillary Services
      2. A fee of $10 will be charged for the replacement UTM Gift Card to the UTM Gift Card designate prior to the production of the replacement card – fees can be paid in-person via debit/credit at the Hospitality & Ancillary Services Office (DV3127) during business hours, or payment can be arranged through FIS (for internal departments only)
      3. Hospitality & Ancillary Services will transfer any remaining UTM Gift Card funds from the lost or stolen card to a new UTM Gift Card within 1 business day
      4. UTM Gift Card designate can arrange a time to pick up the UTM Gift Cards from Hospitality & Ancillary Services Office (DV 3127) during business hours OR can arrange on-campus delivery via UTM Mail Services (deliveries can be made within 1 business day of confirmation from Hospitality & Ancillary Services that the order is ready)
5. Negative Meal Plan Balances
   1. On rare occasions, when the transaction system is offline, purchases may be permitted using UTM Gift Cards in order to allow continuity of services during unexpected downtime; these purchases are the responsibility of the cardholder
6. Balances
   1. UTM Gift Card Funds are non-refundable and non-transferable

Review the other options

How to Purchase

1. Contact Hospitality & Ancillary Services (hospitality.utm@utoronto.ca) with purchase request
2. Include the number of each denomination of Food Vouchers with Dollar Amount you wish to purchase 
3. Include FIS payment information
4. Wait for Hospitality & Ancillary Services to confirm that your Food Voucher with Dollar Amount order is ready
   • Arrange a time to pick up your order from Hospitality & Ancillary Services Office (DV 3127) during business hours
   • Arrange on-campus delivery via UTM Mail Services (deliveries can be made within 1 business day of confirmation from Hospitality & Ancillary Services that the order is ready)

Please note: 

• You will not be reimbursed for unused Food Vouchers with Dollar Amount
• Please allow five (5) business days to process your Food Voucher with Dollar Amount order

Terms & Conditions

1. Purchases using Food Vouchers with Dollar Amount
   1. For Food Vouchers with Dollar Amounts:
      1. The amount posted on the Food Voucher with Dollar Amount will be applied to the total purchase amount
      2. If the purchase amount is more than the total amount posted on the Food Voucher with Dollar Amount, the voucher holder must pay the remaining purchase amount using another tender
      3. If the purchase amount is less than the total amount posted on the Food Voucher with Dollar Amount, the purchase will be considered complete and the difference will not be reimbursed to the voucher holder or to the ordering party
   2. Purchases using any Food Voucher with Dollar Amount are non-refundable
      1. For purchases where a Food Voucher with Dollar Amount is used along with other tenders, refunds of the purchase price less the value of the Food Voucher with Dollar Amount may be applied provided that the other tenders used in the transaction are not subject to their own non-refundable restrictions. 
   3. Food Vouchers with Dollar Amount cannot be used for any pre-orders or online transactions or at any self-checkout locations
   4. Food Vouchers with Dollar Amount must be presented at time of purchase in order to be redeemed
   5. Multiple Food Vouchers with Dollar Amount can be used in a single transaction
2. Payment
   1. Payment for Food Vouchers with Dollar Amount can be made by through FIS Internal Transfer
      1. For Food Vouchers with Dollar Amount, the ordering party will be charged for the total dollar amount of the vouchers purchased before the vouchers are issued to the ordering party
   2. All required FIS payment information must be provided to Hospitality & Ancillary Services prior to Food Vouchers with Dollar Amount being produced
3. Lost or Stolen Vouchers
   1. Once the Food Vouchers with Dollar Amount have been picked up or delivered to the ordering party, the Food Vouchers with Dollar Amount become the responsibility of the ordering party and are no longer the property of Hospitality & Ancillary Services
4. Refunds

   1. Once the Food Vouchers with Dollar Amount are purchased from Hospitality & Ancillary Services, they are non-refundable, and the ordering party will not be refunded for unused or expired food vouchers

       

Review the other options

Questions? Contact us!

​​hospitality.utm@utoronto.ca
(905) 569-4795
William G. Davis building, Suite 3127

Making experiences, exceptional