Virtual interviews have become increasingly common in today's job market. While they offer convenience, they also present unique challenges. This guide will help you prepare and excel in your virtual interviews including zoom, skype & video interviews.
What’s the difference between a virtual interview and a video interview?
- Video interviews are typically done via specific software which is uploaded from the employer’s site. Sometimes, these interviews are live (e.g., you are interacting with the interviewer) and sometimes you are being recorded for the organization to review later.
- Virtual Interviews are live interactions that you schedule with the employer usually using your computer and webcam (e.g. Zoom or Skype).
How do you prepare?
- Meet the Technology Requirements
- Prepare Like Any Other Interview
- Practice
- Interview Performance (day of) tips
- After the Interview
Meet the Technology Requirements and Test How it Looks and Sounds
- Familiarize yourself with the video conferencing platform (Zoom, Skype, Google Meet, etc.) that will be used. Test your equipment beforehand to ensure a smooth interview.
- Download and Test the software in advance. If the interview is on Skype, double-check your log-in and password in advance. For Zoom, you and the employer will need to exchange contact information, if possible do this in advance of the interview date. Remember to check if there are any Zoom updates in advance of your log-in time.
- Make sure that you are using reliable internet. Where possible, use a wired connection or a very stable WIFI connection (if you have no other option). Try to avoid going to a coffee shop as the internet can be spotty and there will likely be background disruptions.
- Where possible, use an external camera (not the built-in one on your laptop) as the video quality on the built in camera will not be as good.
- Choose a quiet, well-lit space with a neutral background. Ensure your internet connection is stable. Eliminate background noise or visual distractions. Find a place where you will not be interrupted; ask others not to enter the room/space and set your phone to silent/airplane mode.
- Position yourself with natural light if possible or use soft artificial lighting.
- Look directly at the camera, not at the screen (e.g. looking in your eyes).
- While it might be tempting to dress casually from the waist down, it's best to dress professionally from head to toe.
Prepare Like Any Other Interview
Regardless of which technology is used, the interviewer is looking for quality responses. This includes being prepared with knowledge about the organization, your related strengths and having STAR stories ready. For more information on this, check out our resource on Preparing for Job Interviews. We also recommend that you dress for the interview the same way you would in-person.
Preparation is Key
- Research the company: Understand the company's mission, values, and recent news.
- Know the job description: Clearly understand the role's responsibilities and requirements.
- Practice common interview questions: Prepare thoughtful answers to questions about your skills, experiences, and career goals.
- Develop your own questions: Prepare questions to ask the interviewer to show your interest in the position and the company.
- Mock interview: Practice with a friend or mentor to build confidence and identify areas for improvement.
Interview Tips
- Body language: Sit up straight, maintain eye contact, and use gestures sparingly.
- Active listening: Pay close attention to the interviewer's questions and respond thoughtfully.
- Enthusiasm: Show genuine interest in the position and the company.
- Follow-up: Send a thank-you email to the interviewer within 24 hours.
Additional Tips
- Time management: Be punctual and manage your time effectively during the interview.
- Handle distractions: If there are interruptions, apologize briefly and refocus.
- Be authentic: Let your personality shine through.
Tips for During the Interview
Scenario One: Live Interviews (e.g., you can interact with the employer)
- Speak clearly and make eye contact with the camera
- Smile! Video interviews can make it difficult to show your friendly and confident side and a genuine smile goes a long way.
- If you are unsure of the question (e.g., if they speak too quickly or it’s complicated), feel free to ask them to repeat the question.
- Avoid making distracting noises (don’t type on your computer or shuffle papers).
- You can have notes in front of you, as long as you keep them out of the view of the interviewer and glance at them periodically (not regularly) – maintaining solid eye contact is important.
- Speak slowly as the employer will likely be taking notes and you want it to be easy for them to record all of the great things you are saying.
- Have a few questions prepared to ask the employer.
Scenario Two: Recorded Interviews
These are interviews where you are going online to answer a set of questions that are being recorded. Typically, you will not be able to stop the interview mid-stream (e.g., you will be answering all of the questions in one sitting). Usually, you will have about 30 seconds to prepare your answer to any question.
In addition to the tips listed in scenario one:
- Read the question carefully to make sure that you are answering the correct question.
- Glance at the countdown clock (if there is one) periodically to make sure that you are staying on track but don’t be too focused on it. Your goal is to provide quality answers to each question.
- Take small breaks in between each question (most software allows you to click “ready” when you want the next question).
After the Interview
- Thank the interviewer for their time at the end of the interview.
- Write down all of the questions and answers and think about how you did and if there is anything you’d like to work on.
- Send a detailed and genuine follow-up thank you to the interviewer within 24 hours.
- By following these tips, you can increase your chances of success in your virtual interview. Remember, preparation and practice are key to a confident and impressive performance.
Practice
Interviewing is a skill that we learn and develop throughout our careers. It’s helpful to practice what you are going to say in advance. You can set-up a practice interview with the Career Centre, including practice Zoom interviews via CLNx.
Resources:
- Big Interview - 20+ Video Interview Tips
- The balance careers, Tips for a successful video job interview
- The Undercover Recruiter - 7 Tips to Preparing for a Video Interview
- How to Ace Online, Video or Zoom Interviews: Your Guide to Getting Hired by Peggy McKee (2021)
- 16 Video Interview Tips for Success (2023 Coursera article)
- 20 Video Interview Tips to Help You Dazzle the Hiring Manager and Get the Job (Muse Article)
- 4 Tips to Nail a Virtual Job Interview (Harvard Business Review)
- 10 Video Interview Tips That Can Help You Land the Job Offer