Key information
Facilities Management & Planning provides campus access key and keycard services through ServiceNOW. T-card access is administered through UTM Campus Safety.
Please Note:
- Physical (hard) keys may be ordered by faculty and staff through ServiceNOW. The authorized Department representative will review and approve the request prior to the request being processed. Please allow 5 days for physical key orders to be completed.
- The approval and distribution of TCard access and Key fobs remains with UTM Campus Safety. The Department Access Administrator will continue to request these electronic access items.
- For a Ving keycard to be renewed past its expiry date, a work order MUST be put in via ServiceNOW.
- Please be aware that the following charges apply to keys:
- If a Medeco key is lost, there is a $20 charge for a replacement.
- NOTE: If a Master Medeco key is lost, it will require re-keying all lock cylinders for associated doors in the building at a significant additional cost.
- If a Medeco key is lost, there is a $20 charge for a replacement.
Please check UTM Access and Key Control Program for additional details.