I&ITS regularly conducts scheduled maintenance on the UTM network and systems in line with monthly security updates, typically occurring on the Friday following the second Tuesday of each month.
During these maintenance periods, you may experience partial or complete network outages, affecting both wired and wireless access. Some or all services hosted in the UTM data center may be unavailable for a short period or for the entire duration of the maintenance window.
In addition to scheduled maintenance, emergency maintenance may be conducted outside of the regular schedule to uphold network and system security and availability. Any emergency maintenance and resulting outages are communicated via the News section.
Instructors are advised to adjust online quiz, test, and assignment due dates to be several hours before or after the scheduled maintenance window to minimize disruptions.
Our aim is to maintain high uptime reliability, which requires essential hardware and system updates. We schedule longer maintenance windows during low-traffic hours to minimize impact on users.
Upcoming Scheduled Maintenance, 2024:
- Friday, February 16, 2024 - 6:00am to 8:00am
- Friday, March 15, 2024 - 6:00am to 8:00am
- Friday, April 12, 2024 - 6:00am to 8:00am
- Friday, May 17, 2024 - 6:00am to 8:00am
- Friday, June 14, 2024 - 6:00am to 8:00am
- Friday, July 12, 2024 - 6:00am to 8:00am
- Friday, August 16, 2024 - 6:00am to 8:00am
- Friday, September 13, 2024 - 6:00am to 8:00am
- Friday, October 11, 2024 - 6:00am to 8:00am
- Friday, November 15, 2024 - 6:00am to 8:00am
- Friday, December 13, 2024 - 6:00am to 8:00am
Revised dates and times will be indicated with the updated information, followed by the original date and time in brackets.
UTM Service Portal Outages
- Scheduled maintenance within UTM
UTM System Status - Information and Instructional Technology Services (service-now.com)
Please refer to this page for classroom status updates. We provide a list of issues, updates, and upgrades that may impact your teaching. Please schedule important in-person and internet necessary activities accordingly to avoid interruptions.
Central System Status Outages
- Scheduled maintenance within UTM