Meet the Team

Explore the essence of UTM’s Information & Instructional Technology Services (I&ITS) and our commitment to serving the community. Meet our dedicated leadership team, who lead critical initiatives across our service areas.

  • Marcos Bedinelli, Interim Director, I&ITS
  • Akshat Mishra, Senior Manager, Information Security Program
  • Cindy Ramsundar, Manager, Budget Finance and Operations

IT Strategy and Service Management

  • Sef Ullah, Assistant Director, IT Strategy & Service Management
  • Brian Hamilton, Senior Manager, Business Transformation & Program Management
  • Nia McCash, Senior Manager, Application Development
  • HY Luo, Manager, Digital Products & Delivery Services
  • Ralph Fawaz, Service Delivery Lead

IT Service Delivery and Operations

  • TBD, Assistant Director, IT Service Delivery & Operations
  • Michael Yoo, Senior Manager, Datacentre Operations
  • Robert Martins, Manager, Client Services
  • Matt O'Reilly, Manager, Events and Classroom Experience
  • Eric Silva, Manager, Network Implementation & Support

Our team collectively supports the UTM community through our Service Portfolio, including:

  • Instructional, Classroom, and Campus Event Services
  • Digital Workplace Services
  • Infrastructure and Application Services
  • Business Enhancement Services

Find People: Explore our team members' roles and contact details using the U of T Directory. Access information confidentially and efficiently. Visit the Directory for more.

our story in numbers

Our Story in Numbers

Explore our captivating Story in Numbers Infographic to discover who we are, our dedicated teams, and how we enhance your academic and operational experience at UTM. Delve into our achievements and see how we're advancing technology and support services for staff and faculty.