FirstView Bus Tracking App for UTM Shuttle Users
Use the FirstView app to track your shuttle in real time! The app’s live mapping function allows you to see all active shuttle buses, with updates every 15-30 seconds.
- The FirstView app’s live map has been adapted from its original purpose for UTM Shuttle bus users
- It is available for use by all Shuttle Bus users; students, staff, faculty, and guests
- Shuttle bus users are encouraged to use the mapping function to track buses in real-time
- Only the live mapping function is available at this time
- A Desktop Version is also available that includes additional features* such as:
- Live traffic conditions
- Individual bus labels to make it easier to identify and track a particular bus
- *these features work only in Desktop browsers. They are not available in the mobile app or through mobile browsers
Important notes:
There is NO bus tracking available on weekends. It is only available Monday-Friday
How to log in:
- Download the FirstView app from the App Store or Google Play. A Web platform is also available that displays live traffic information.
- Create an account*
- Select “Profile” from menu options and then select “Add a Student.” (The app is for everyone and you don’t need a student number to access it.)
- From the dropdown menu, select Ontario as the state/province and University of Toronto as the district.
- When prompted, type UTMSTG as your “student”. Note that the code is case sensitive and must be capitalized. For those taking the UTM-Sheridan shuttle, type in SHER
*It is advisable not to use your university email address to register for the FirstView application, as it is not affiliated with the university and has not undergone a risk assessment for IT security. The university will not be responsible for any issues that may arise from its use.
How to read the FirstView map:
- The map is interactive.
- Use two fingers to pinch, zoom and move the map when tracking your shuttle’s current location.
- Updates appear every 15-30 seconds.
- A timer in the upper left-hand corner confirms the app is updating. The arrow above the bus icon shows which direction the bus is moving as it progresses on its route.
Who to contact:
For general questions/assistance about using the app and how it works, contact FirstView Support. Support is available Monday-Friday, 7 a.m.-5 p.m. ET via the envelope icon within the app, support@firstviewapp.com or 888-889-8920.