Card Issues
If you are experiencing problems with your TCard when boarding the Shuttle Bus, please email the shuttle bus office directly. In your email, please include your student number and the barcode number located on the front of your TCard.
If you have recently been issued a new TCard, please allow for a maximum of four days for the integration of the card into the shuttle bus service database.
If your bus pass is not validating when boarding the shuttle bus, please contact the shuttle bus office directly: shuttle.utm@utoronto.ca
TCard Office
Replacement TCards can be purchased from the TCard Office located in the CCT Building, Lower Level Atrium CC0160B at the UTM Helpdesk, Computing Services I&ITS.