Appointments for Undergraduate Students

We offer a variety of appointment types to assist all undergraduate UTM students with academic skills enhancement! 

Book a face-to-face or online appointment using our online booking system

View our booking and cancellation FAQ.

​Try to book at least one week in advance and well before your assignment deadline so you have time to apply what you learn!

Face-to-face Appointments (30 minutes)

Book a face-to-face appointment.

Suitable for help with:

  • a specific assignment;
  • writing skills;
  • reading skills;
  • study habits;
  • time management.

If you wish to discuss a specific assignment or essay during an appointment:

  • You MUST bring your assignment instructions.
  • Please bring a printed hard copy of the assignment instructions and your work in progress or questions, as it allows the instructor to provide feedback more clearly.
  • We can't view work on mobile phones or tablets.
  • You can't use USB keys at the RGASC.

Our instructors meet with you in person at the RGASC to offer instruction in the various forms of academic writing and study skills required in your courses.

Bring your work-in-progress from any course you are taking. We’ll work with you at any stage in its development, from brain-storming and planning to revising a draft.

We won’t do your work for you (we don’t edit!), but we will help you learn to:

  • interpret assignments;
  • form a strong thesis or research question;
  • improve your grammar and style.

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Online Appointments (30 minutes)

Book an online appointment.

Suitable for help with:

  • essays;
  • writing assignments.

This option is convenient if you don't require in-person support but wish to receive written feedback on an essay or assignment.

How do I participate in an online appointment?

You don’t need to be available during the appointment time; this is not a synchronous (real-time) appointment. There is no chat or video component to an online appointment. 

  1. Book your appointment using our online booking system.
  2. Before the appointment start time:
    1. Prepare ONE document that has BOTH your assignment AND your work in progress or questions.
    2. Upload the single document to the booking system. 
  3. During the scheduled appointment time, an RGASC instructor will review your document, add comments, and upload it to the system.
  4. After the appointment, you can download the commented-on document. If your paper isn’t available for download after your appointment time ends, contact us and we can email it to you.

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Writing & Study Skills Drop-in (first-come, first-served)

Summer 2018 Writing & Study Skills Drop-in Hours:

  • Tuesdays from 12:00 pm – 2:00 pm
  • Thursdays from 11:00 am – 1:30 pm

Any changes to the drop-in schedule will be posted on our Twitter or Facebook pages.

Suitable for help with specific questions about:

  • essays;
  • written assignments;
  • study skills.

Come to the RGASC for Writing & Study Skills drop-in appointments.

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Math Skills Drop-in (first-come, first-served)

Summer 2018 Math Drop-in Hours:

  • Mondays, Wednesdays, and Thursdays from 1:30 pm – 3:30 pm

Any changes to the drop-in schedule will be posted on our Twitter or Facebook pages.

Suitable for help with foundational mathematical skills, including:

  • pre-calculus;
  • descriptive statistics;
  • logic.

Come to the RGASC for “just in time” support the day before an assignment is due, or as a longer-term form of support to improve your general understanding of math. Appointments can be one-on-one or for a small group (five or less students).

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Graduate Applications & Personal Statement Appointments (1 hour)

Book by calling us at 905-828-3858 or send an email to

Please bring a printed paper copy of your draft to your appointment.

Suitable for help with:

  • personal statements;
  • statements of intent;
  • sample writing;
  • graduate and professional school applications;
  • scholarship applications.

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Appointment Booking and Cancellation FAQ

How do I book an appointment?

For Face-to-face and Online Appointments, use our online booking system.

For Personal Statement Appointments, call 905-828-3858 or send an email to

How do I cancel an appointment?

Please provide at least 24 hours’ notice if you need to cancel your appointment. Call us at 905-828-3858, or send an email to

If you miss or cancel with less than 24 hours’ notice, or do not show up for two scheduled appointments in a single term, you will lose access to the reservation system.

How many appointments can I book at once?

You may reserve ONE appointment per week and up to three appointments in total at a time.

Who can book an appointment?

Current UTM students can book appointments at the RGASC.

What if I can’t log in to the online booking system?

Please note:

  • Undergraduate students who are on academic suspension must book by phone or email.
  • Graduate students must book appointments by phone or email.

If you think you are eligible but the online booking system doesn't recognize your UTORid, contact us by phone at 905-828-3858, or by email at

Can I bring my assignment and instructions on a USB key and print it at the RGASC?

No, you can't use USB keys at the RGASC. Please print your assignment instructions AND your work in progress or questions before you come to your appointment.

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